Membership Executive

Offering more than any other membership in the region, we are proud to have established Privilee as the leading fitness and lifestyle membership within the UAE.

Privilee is proud to be established as the UAE's ultimate lifestyle membership, providing access to five-star beach clubs, pools and state-of-the-art gyms. With rapid expansion plans in the pipeline, we are looking for an experienced Membership Executive to support the members of the Privilee Product.

Summary

The ideal candidate should have a persuasive personality with the ability to win the trust of potential new members through their professionalism and friendly nature. A proven track record of sales is essential for this role in addition to being a great listener and most importantly, an exceptional closer.

Role objectives

  • To explain all the benefits of a Privilee membership to prospective members and convert them into new members 
  • Handle a high number of queries via incoming calls, emails, WhatsApps and chat platforms
  • Assist and support members with trade-ups from promotions and extensions
  • Drive sales by actively following up, upselling and converting leads into members
  • Advocate the Privilee referral program to existing members
  • Assist with renewals and contribute to customer retention goals
  • Excite customers with recommendations and how to best utilise their membership

Requirements

  • Excellent sales and closing skills
  • Independent and self-motivated 
  • Reliable, confident, resilient and organised
  • A proactive and positive team player
  • 1-3 years of sales or customer service experience
  • Native English speaker
  • Microsoft Excel and Word Skills
  • Outstanding email and writing skills
  • Weekend work will be included (two consecutive days off every week) 
  • Arabic speaker would be a plus

We are Privilee

By joining Privilee, you will be part of a passionate, dedicated young & dynamic team determined to create the ultimate fitness & lifestyle offering. We care about making Privilee the ultimate place to work, with an inspiring office environment & collaborative team who challenge & support each other on a daily basis. We consider success as being motivated & eager to come to work every day.

With an inspiring office environment located in JLT, Privilee is the ultimate place to work. We offer amazing perks, from a competitive salary, comprehensive insurance, flexibility, an in-house chef who provides complimentary breakfast and lunch, plus a Privilee membership so you can experience the product first-hand.

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