FAQs: Privilee Padel FAQs
Take a look at the most frequently asked questions and discover essential information about Privilee Padel! Whether you're a passionate padel player or someone looking to explore this exciting sport, Privilee has got you covered.
From understanding the eligibility criteria for complimentary access to discovering the venues, benefits and perks, dive in and explore Privilee Padel.
Privilee Padel offers Members the benefit of enjoying two complimentary 60-minute padel games every month at selected venues across Abu Dhabi, Dubai, and Sharjah. Members can play a maximum of two complimentary games each month across the selected venues listed below, with any extra games incurring additional charges.
Yes, Privilee Members have the option to extend their padel game for an additional fee, paid directly to the venue.
Yes, Privilee Members are required to check in at the venue before playing.
Privilee Members have access to selected padel courts seven days a week.
Four players are required per court to play, and one player must be a Privilee Member.
Call or WhatsApp the venue directly to check availability and book a court. It is advised to book your court at least three days in advance, please check your app to find the contact details for each venue.
Privilee Members can book up to ten days before the date they would like to play padel.
Yes, you can book more than one game in advance, if you plan to play both padel games within ten days of the booking date.
Privilee Members on all memberships can access Privilee Padel.
Privilee Padel is available to Privilee Members only.
Yes, preferential rates can be availed by non-Privilee members, including Guest Pass users. Preferential rates cannot be availed if a Privilee Member isn't present.
Privilee Members can play complimentary padel at the following courts:
Abu Dhabi:
321 Sports, Abu Dhabi
Padelae Abu Dhabi
Dubai:
Ahdaaf Padel Club, Me'aisem, Dubai Production City
Padelae Al Quoz, Dubai
Padelae Al Quoz Ladies, Dubai
Sharjah:
Ahdaaf Padel Club, City Centre Al Zahia, Sharjah
Padelae Sharjah
Please cancel your padel court booking 24 hours in advance if you can no longer make it. Cancellation fees will be charged for bookings cancelled less than 24 hours before.
Four players are required per court. If a player can no longer play, join the Privilee Padel Facebook Community Group to look for another Privilee Member to take their spot. If you cannot find another player, please cancel your booking directly with the venue.
Each venue has its own cancellation policy. Members are required to contact the venue directly to cancel a booking, either via phone call or WhatsApp.
If you cancel a court booking as per the venue's cancellation policy, it will not count towards your two complimentary padel games that month.
Each complimentary court booking is 60 minutes.
Yes, you can extend for an additional 30 minutes for a preferential rate at the venue. The rates are in your app.
If you would like to extend your padel game, please inform the venue at the time of booking so that the court can be reserved for the correct length of time. Please note that this is subject to court availability.
Absolutely, Privilee Members of all levels and abilities can play padel.
Non-Privilee members are welcome to play and can join you on the court for a preferential rate.
The preferential rates vary at each venue. If you’re playing with a non-Privilee member, they can save 20% when you play together!
Please bring your own equipment or rent it from the venue. Some venues provide complimentary equipment, while others charge.
Equipment rental rates can be found in your app.
Join the Privilee Padel Facebook Community Group!
This group has been created for Privilee Members who want to organise games with other Privilee Members.
Privilee Padel does not include preferential rates on padel lessons.
Complimentary access for kids is not included.
The kids' policy varies by venue, please check with the venue directly for specific details.
Yes, the below venue provides indoor padel courts:
Abu Dhabi:
Padelae Abu Dhabi
Dubai:
Padelae Al Quoz, Dubai
Padelae Al Quoz Ladies, Dubai
Sharjah:
Padelae Sharjah
Yes, the below venues provide outdoor padel courts:
Abu Dhabi:
321 Sports, Abu Dhabi
Padelae Abu Dhabi
Dubai:
Ahdaaf Padel Club, City Centre Al Zahia, Dubai Sports City
Padelae Al Quoz, Dubai
Padelae Al Quoz Ladies, Dubai
Sharjah:
Ahdaaf Padel Club, Me'aisem, Sharjah
Privilee Padel includes up to two complimentary games of padel per month. Additional padel games will incur charges, paid directly to the venue.
Privilee does not offer preferential rates on court bookings beyond the two complimentary padel games included with your membership.
The two complimentary games renew on the first day of every month and cannot be carried over.